Pricing

Two prices. This page is complete.

Basic is $99 a month and covers 1,000 emails. Team is $149 and adds teammates, approver attribution on every send, and weekly exports. Past 1,000, $5 per hundred, metered on the same invoice. You pay from day one; if Froggie isn't right in your first month, you get a full refund.

— Every email read the minute it arrives, the order pulled from Shopify, a finished reply waiting before the customer has left their inbox
— Automatic sending with a receipt you can open behind every send, and drafts-for-approval on any question type you choose
— The memory, the proof page, and promise tracking come whole on both plans
— A refund-backed first month: if Froggie isn't right, the $99 comes back
— Leave any day: turn the forward off and cancel in one click. Your mailbox never changed hands

An honest month · 1,000 emails

What the others charge
Helpdesk suite, 3 seats + AI add-on$360–800
Part-time virtual assistant$400+
What Froggie charges
Froggie, Basic, nothing extra$99

Priced like infrastructure, on purpose.

Fine print, in large type
What counts as an email?
An inbound customer email the agent processed: answered, drafted, or correctly set aside. Newsletters and spam count for nothing. You see the same count we bill from, checked against what your mailbox actually forwarded.
Can it issue refunds or store credit?
No. When money moves, you move it. Refund and store-credit requests always reach you with the order pulled and the numbers drafted, and Froggie holds the thread until you decide. Chargebacks and legal language always reach you too; no configuration changes that.
Why cheaper than the old stack?
The expensive part of helpdesk software was the human hours it assumed. Froggie's cost is compute and care. Compute is cheap. The ninety-nine dollars is for the care.
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